Frequently Asked Questions

These are some of the questions I often get from new clients. I’m always happy to answer any other questions you may have by phone, email, or free consultation.

What is involved with the free consultation?

The consultation serves three main purposes. One is it allows me to see the space so I can start figuring out the best way to handle the project and start thinking about how long it might take. The second is to give you a chance to ask questions about the process. Thirdly, and most importantly, it is a chance for us to get to know each other and make sure we will work well together. Although the consultation can be very helpful, it is not necessary. Many clients opt to talk on the phone or by email a bit and dive into organizing on our first meeting. Whatever works for you!

what will the first session look like?

Just remember, it will definitely get worse before it gets better! It depends on the space but in general, we will empty out the space we are organizing and start with the stay or go questions. If we have some guidance before hand and you are able to be reached by phone we can do some of this on our own. Most commonly though, we work side by side with the homeowner. Whether the job is a single session or multiple days, we do our best to clear out what is leaving the house at the end of each session.

where do you take the things i DON'T want?

It is up to you. If you are interested in selling and there are quite a few items some of the estate sale/auction companies could be a possibility. If there is just a handful of things, you can sell on a Facebook group or craigslist. We can assist you in taking pictures or getting items listed on your account but doing the actual selling is not a service we offer. Most frequently clients donate the items they don’t want. We are happy to take things to whichever charity the client prefers but for most things we find Goodwill to be the most efficient place to donate. If the items need to be thrown out, we most often leave them for the clients normal trash day. If there is a large amount of trash, we also have the option of bringing in a dumpster or taking things to the city landfill.

how long will my job take?

Estimating the length of a job is so difficult! It depends on so many factors the most important being how much stuff there is, how ready are you to part with the unneeded things, and your preferences for how things are organized. Once we have had a chance to discuss the job and answer some of these questions we should have a better idea but do not give estimates or quotes.

Do you do packing and moving?

We are able to help with packing and unpacking but do not do any actual moving.

Will i feel pressured to get rid of things i don’t want to get rid of?

This is up to you. If you tell us you feel like you have too many things and you know some things need to go we will encourage you to get rid of quite a bit. If you have sentimental items that you just can’t bear to part with we may point out that you probably don’t need grandmas old stained tupperware, but we are not going to make you feel bad if you really want to keep it. We want you to be happy with the final product and so we do our best to balance being understanding with getting you the results you want.